[Closed] Unable to use store.

Discussion in 'General Support' started by Jinack, Oct 3, 2018.

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  1. Jinack

    Jinack Eclipse Eclipse

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    So after creating an account and verifying my username with Tebex service, including adding the game profile with my username and such, I am unable to use the shop, as it pops up a message with "We were unable to verify username with this webstore."

    My active profile on the shadownode website has my username, skin and even rank correct, yet I still can't log into the store to actively do anything as I can't get past the "input minecraft username"
     
  2. Babymillie

    Babymillie SrAdmin Staff Member SrAdmin Spectre

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    You shouldend need to create a Tebex account tho, but in any case the webstore is broken, as once i entered my name it couldend find me to il report it to shadow but possible its Tebex fault in mean time il add you to whitelist for stoneblock as i assume that is what you wanted
     
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