[Closed] Donation linked to wrong player name

Discussion in 'General Support' started by Bloody_Wicklow, Dec 22, 2017.

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  1. Bloody_Wicklow

    Bloody_Wicklow Helper Staff Member Helper Night

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    I purchased the night rank, because I wanted to play revelation. However, the purchase got linked to "Bloody" not "Bloody_Wicklow". Endercorps_alpha, was able to fix the rank title, however my donation is still not registering to my account, therefore I am unable to purchase upgrade at the appropriate price, or collect the revelations whitelist.

    Please adjust my account accordingly so it shows the correct donation amount, so I can upgrade my ranks and make other purchases please.
     
  2. NotTooSlick

    NotTooSlick SrAdvisor Staff Member SrAdvisor

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    I will fix the white-list, as for the rank upgrade you should be able to simply click "Night to Equinox" I believe. Show me a screenshot of your screen when you click "Rank Upgrades" on the store if that is not the case.
     
  3. Bloody_Wicklow

    Bloody_Wicklow Helper Staff Member Helper Night

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    This is the message i get when I click "night to equinox"
    upload_2017-12-22_17-27-22.png
     
  4. ShadowsKitten

    ShadowsKitten Owner Staff Member Owner

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    Sorry for the delay on this, I've fixed this please make sure to link your MC account and Discord account to our forums properly there is a wiki post explaining how to do this. Your rank should be synced on the server soon.
     
  5. Bloody_Wicklow

    Bloody_Wicklow Helper Staff Member Helper Night

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    Thank you, looks to be working properly now.
     
  6. NotTooSlick

    NotTooSlick SrAdvisor Staff Member SrAdvisor

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    Oops seems I got distracted, sorry about that. Thread closed.
     
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